Oracle Identity Register to combat phone theft

June 06, 2014 (LBT) - In the United States, more than 3.1 million mobile phones were stolen in 2013, including at least 1.4 million phones that were permanently lost, according to Consumer Reports.

Communications service providers (CSPs) committed to combating handset theft and improving customer service are looking to implement databases to disable lost and stolen mobile devices. By disabling the devices and keeping them from operating on mobile networks around the world, CSPs can protect consumers and help reduce criminals’ incentive for theft.

To this end, Oracle has announced the latest release of Oracle Communications EAGLE Equipment Identity Register, which supports device registration for long-term evolution (LTE) smartphones and other LTE-connected devices andenables CSPs to connect to the Central Equipment Identity Register (CEIR), the global registry of blacklisted devicesmaintained by the GSMA, (Groupe Speciale Mobile Association), an association that represents the interests of mobile operators worldwide.

“As smartphone theft and loss proliferate, communications service providers now have another layer of protection to help keep them in control of active devices. The Oracle Communications EAGLE Equipment Identity Register provides a single database for 2G, 3G, and 4G/LTE devices, simplifying network management and the process of managing lost and stolen devices,” said Bhaskar Gorti, Senior Vice President and General Manager, Oracle Communications.

Typically, mobile networks can authenticate only subscriber-specific information, not actual devices. Many countries require CSPs to deploy equipment identity register technologies to authenticate devices and reduce theft. However, until now, operators generally needed to purchase a second equipment identity register to meet LTE network needs.

Oracle Communications EAGLE Equipment Identity Register is a cost-effective, efficient technology built to cater to the newer 4G/LTE domain and enable CSPs to rely on a single technology to meet functional and technical requirements for 2G, 3G, and 4G/LTE networks while helping to curb smartphone theft.

“Subscriber databases give communications service providers a wealth of tools to enhance interactions with subscribers - even in the worst-case scenario of device loss or theft.  Solutions built to support LTE, such as Oracle Communications EAGLE Equipment Identity Register, extend the benefits of 2G and 3G databases and provide ongoing benefits to subscribers,” said Shira Levine, Directing Analyst, Infonetics Research.

The latest release of Oracle Communications EAGLE Equipment Identity Register, provides connection to the CEIR database and enables CSPs to temporarily or permanently disconnect lost and stolen mobile devices across networks.
Oracle Communications Equipment Identity Register now supportsaccess to the GSMA database via the Diameter protocol and allows CSPs to blockLTE devices, building on the product’s earlier support for blocking devices on 2G and 3G networks and accessing thedatabase via the SS7 protocol.

The product now enables CSPs to enter stolen-handset international mobile equipment identity (IMEI) codes - unique codes that correspond to specific handsets - into a blacklist, thus preventing them from operating on the network
The latest release also connects to the GSMA-maintained IMEI database, which is stored in the CEIR and acts as a central system for network operators to share stolen-device information to prevent stolen devices from operating on a network.

The platform improves network efficiency by storing information in the Oracle Communications EAGLE platform, helping to ensurethat database queries do not extend to other network elements and helping to reduce signaling volume and also coexists with other Oracle Communications databases, such the Oracle Communications EAGLE Mobile Number Portabilityand HLRRouter solutions, providing a cost-effective software upgrade for existing customers.

“GSMA’s IMEI Database unites service providers worldwide in their efforts to share handset data and to limit the use of stolen and lost handsets. The platform is designed to ensure the widest possible blocking of lost and stolen handsets by network operators connected to it, and the program’s initial success in Europe has resulted in a global expansion. As a data sharing service, the IMEI Database increases in value with each new member who connects, and we look forward to welcoming Oracle Communications EAGLE customers,” said James Moran, security director, GSMA.

In addition, Oracle Communications EAGLE Equipment Identity Register supports CSPs’ demands for high performance by enabling up to 400,000 2G, 3G, and 4G database queries per second and scaling to supportas many as120 million database entries.

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Disruption, ‘Intrapreneurialism’ and meeting customer’s needs

Sep. 07, 2014 (LBT) - In my conversations with businesses it has become clear that when it comes to customer experience, they really do understand just how fully things have changed. They realise that the old methods of reaching the customer are no longer good enough; that the customer demands more than ever before and wants the brand experience to be delivered on their terms and not the brand’s. They know they need to build real relationships with customers, connecting with them on an emotional level, and that loyalty has never been harder to win or keep. Despite this awareness, which comes from businesses of all shapes and sizes, it is the start-up community that have found it easiest to adapt to the needs of the modern consumer. Often, established companies have struggled with the scale of change required and have instead opted for a half-way house; setting up the odd Facebook page for example, or encouraging sales reps to use LinkedIn and Twitter. While there are of course notable exceptions, the fact is that many businesses are failing to make the wholesale transformation required to prosper in today’s consumer-driven market. The reason is simple: legacy. The more established the company, ... Read more

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Sugar is more addictive than Cocaine or Tobacco!

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Market losses ground

Sep. 25, 2014 (LBT) - Despite the turnover crossing Rs 1 Bn, the bourse lost ground owing to price losses in Sri Lanka Telecom, Commercial Bank and John Keells Holdings. Parcel trades were witnessed in Ceylon Tobacco Company, LB Finance and Hatton National Bank. Retail interest was observed in First Capital Holdings, Janashakthi Insurance, Browns Investments and Dunamis Capital while mixed interest was seen in Dialog Axiata and Union Bank. Further, foreign buyers were seen active in counters Hatton National Bank and Janashakthi Insurance. Banks, Finance and Insurance sector was the top contributor to the market turnover (due to LB Finance, Janashakthi Insurance and Hatton National Bank) whilst the sector index lost 0.03%. The share price of LB Finance closed flat at ... Read more

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Indices in Red

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S&P SL20 close at a 3 year high

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